Privacy Policy
We (also referred to as “We”, “Us” or “Our”) are committed to protecting your personal data and privacy.
This Privacy Policy outlines how we collect and store the information you provide on the Lucenza Tradex website (the “website”).
These principles will be upheld:
- To provide transparency in how we collect and process your personal information:
Our goal is to help you make informed decisions about the use and processing of your personal data. That’s why we created this website. Through a range of methods and procedures, we provide clear and relevant information on personal data usage to keep you well informed.
If we determine you require specific details, we will provide that information at the appropriate date and time.
If you have any questions or require clarification regarding any legal limitations, we’re happy to assist. You can contact us by email at the address below: info@lucenza-tradex.com.
- Personal data will be used only for the purposes outlined in this policy.
We may process Personal Data for various purposes, including providing the website, connecting you with third-party trading platforms (the 'Services'), improving and securing the site, protecting our rights and interests, facilitating the maintenance, delivery, and use of the Services, complying with legal and regulatory obligations, and conducting administrative and business operations related to the Services.
We also process personal data to better understand your preferences and needs.
- To utilize a range of effective tools designed to safeguard your personal data rights:
We have substantial resources in place to support you in exercising your rights. Contact us at any time to request your personal data. We can modify or delete it, restrict its use for specific or general purposes, or transfer it to you or a third party. We are fully equipped to accommodate your requests.
- Protect your personal data:
While we cannot guarantee complete security of your personal data, we will continue to employ a variety of robust methods and techniques to ensure its protection to the fullest extent possible.
Our privacy and security policy is comprehensive.
1. The Scope?
This policy describes the personal data the company collects from individuals and explains how it processes, shares with third parties, and secures that information.
This Policy covers information concerning an identified or identifiable natural person. A natural person is considered identifiable if they can be directly recognized or identified through a combination of additional information we hold or can access.
The Policy defines “processing” as any operation involving the use or collection of personal data. It includes the management, organization, and storage of personal data.
Our services are intended for general audiences and are not designed for individuals under 18. We do not knowingly collect information from anyone under the age of 18, nor do we knowingly allow minors to use our services. If we discover information about children, we will delete it promptly.
2. What personal data do we hold about you?
If you access any of our services, service channels, or visit our website, we collect personal data. In some situations, we may ask you to provide this information directly. In other cases, we collect it by analyzing how you use our services or channels, or by obtaining it from our third-party partners.
3. You are not required to disclose personal information to the company, and no consequences apply.
You are not required to provide any personal data. However, in certain situations, choosing not to share this information could prevent us from delivering specific services or hinder users’ access to the website.
4. What types of personal data do we collect? When you visit our website, we collect the following personal information:
This includes information such as your online activity logs, traffic patterns, connection and session data (including your IP address, date and time of access), language preferences, software error and crash reports with timestamps, browser type, and device specifications (for example, operating system, screen resolution, and hardware model). These records are not considered private information and cannot be used to personally identify you.
Personal data we receive from you: Information you voluntarily provide when you connect to a third-party online trading platform through us.
Personal information you provide to third-party platforms to facilitate transactions includes your full name, address, phone number, and email address.
5. Legal Basis and Purposes for Processing Personal Data
The company processes your personal data for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot use your personal data without a valid legal basis. The legal grounds that allow the company to process your personal data are:
- You have given consent to the processing of your personal data for one or more purposes. This applies when you submit personal information on the website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to carry out processing to pursue their legitimate interests. For example, this could be required to enhance our services or defend legal claims.
- Processing must comply with legal obligations.
Contact us by email for additional information on the processing required to safeguard legitimate interests.
Below is a list of reasons and legal grounds on which we may rely to use the personal data you provide us with.
Provide your personal information to third parties at your request to access digital trading
If you request it, we may ask for your personal data to forward to third-party companies.
You have consented to the processing of your personal data for one or more purposes.
To address your requests, questions, or concerns, we require personal data to provide you with accurate information about our services.
The company’s legitimate interests or those of a third party must be processed.
To meet any legal, administrative or judicial obligation, personal data is processed in accordance with applicable laws and regulations.
Processing is required to comply with legal obligations.
To enhance our services, we may use personal data for this purpose. This includes, among other things, any crash or malfunction reports that we collect regarding the services.
The company's legitimate interests or those of a third party must be processed.
To Prevent Fraud and Misuse of Our Services
To meet our service requirements, we perform and manage activities such as back-office operations, business development, strategic decision-making and oversight mechanisms.
The company’s legitimate interests or those of a third party must be processed.
To conduct analyses and inform decision-making on various issues, we employ a range of analytical techniques, including statistical methods.
The company’s legitimate interests, or those of a third party, need to be processed.
To safeguard our assets, rights and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims. Personal data may be processed by us to protect these rights, interests and assets—or those of third parties—in accordance with all applicable laws, regulations, agreements, conditions, terms and policies.
The legitimate interests of the company or a third party must be processed.
6. Transfer of Personal Data to Third Parties
The company may also share personal data, including IP address information, with third-party service providers—such as hosting and storage partners—to support our services and analyze user experiences.
You may also request that we share specific personal data you have provided to us with third-party trading platforms. In these cases, we will promptly forward your personal information to the relevant platforms. Their respective privacy policies will govern the processing of your data, which may be shared with multiple third-party trading platforms.
The Company may share personal data with affiliated entities or business partners. This can provide the Company with the necessary resources to enhance and refine the products and services it offers to its customers.
In the event it becomes necessary to safeguard third-party rights or assets, the Company may disclose personal data to regulatory, local, or other official authorities.
We may also share personal data about you with potential investors or buyers, or with lenders to the company or any other group company, if such a transaction takes place (including the transfer or sale of assets belonging to the company or any other group company), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other group business.
7. Third-Party Cookies and Services
We may work with third-party providers, including website advertisers and analytics firms. These providers may also use cookies or other technologies.
Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and customize the products and services you may enjoy. Cookies also support website statistics and analytics.
Some cookies we use are session cookies, temporarily downloaded to your device and deleted when you close your browser. Other cookies are persistent, remaining on your device for a set period after you close your browser. They help the website recognize you as a returning user and facilitate your return visits.
Types of cookies:
We may use them for their intended purpose:
Cookies are strictly necessary
These cookies are essential for accessing the features you’ve requested and navigating our website seamlessly. They also enable us to deliver the information, products, and services you’ve requested.
They are essential for your device to download and stream data, allowing you to navigate the website, use its features, and return to previously visited pages.
Cookies collect personal data, such as your username and last login date, to confirm your logged-in status on the site.
Session cookies are removed when you close your web browser.
Functionality cookies
Cookies allow us to recognize you each time you visit our site and store your preferences and settings.
They remain valid until their expiration date and are retained even after the browser is closed.
Cookies for performance
Cookies are used to collect statistical information on our site’s performance and to improve it. They also enable us to analyze our website.
Cookies store anonymous data that isn’t associated with any identifiable natural person.
These cookies are removed when you close your browser. Other cookies remain valid indefinitely.
Cookies have been blocked or removed
To block or remove cookies, adjust your browser’s settings. Below are links to help you through the process for some of the most widely used browsers.
- firefox
- Microsoft Edge
- Google Chrome
- safari
However, please be aware that some or all of the website’s functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
The Company will retain your personal data for as long as necessary to fulfil the purpose of processing your data as described in this policy, or for a longer period if permitted by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for 12 months. If you agree, we will continue sharing your data for an additional 12 months.
We periodically assess Personal Data we retain to verify it is no longer required.
9. Transfers of personal information to third-country jurisdictions or international organizations
Your personal information may be transferred to third countries—that is, countries other than the one where you reside—or to international organizations or jurisdictions. The Company takes all necessary steps to protect the personal data you provide and to ensure that you can assert your rights and access effective legal recourse.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the European Commission has determined provides adequate protection for personal data in accordance with Article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
- The transfer is made pursuant to a binding, enforceable agreement between public entities or authorities under Article 46(2)(a) of the viro.
- The transfer was carried out in compliance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. These Clauses can be viewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
We can provide information about the security measures used to safeguard your personal data when it is transferred to third-party countries or international organizations. Please send an email to the following address: info@wealthwaydigital.uk
10. Personal Data Security
We have implemented robust organizational and technical safeguards to protect personal data. These measures help prevent its accidental or unauthorized destruction, loss, or modification.
We cannot guarantee that the security of your personal data will be error-free. We are not liable for any intangible, incidental or consequential damages arising from its use or disclosure. This includes, but is not limited to, any disclosure of personal data due to transmission errors, unauthorised third-party access or any other cause beyond our control.
Should we encounter legal or other obligations beyond our control, we may be required to disclose your personal data to third parties, such as public authorities. We cannot guarantee the level of protection these third parties will provide for your personal data in these situations.
Transferring personal data over the web can never be fully secure. The Company cannot guarantee the safety of any personal data you send to us online.
11. Hyperlinks to third-party websites
We offer links to third-party websites and applications on our site. These platforms operate independently and are not managed or supervised by the company. We are not responsible for how these sites or apps collect or process personal data. This Policy does not apply to any activities performed on such third-party sites or apps.
Before you decide to access or use any of the third-party websites or apps we recommend, please take a moment to review their privacy policies. We also suggest that you provide any personal data to them.
12. Changes to this Policy
This policy may be revised at any time without prior notice. Whenever we update this policy, we will notify you by posting the revised version on our website. For significant modifications, we will also inform you through the channels we deem most appropriate and publish a clear announcement on our website. Unless explicitly stated otherwise, all amendments will take effect immediately upon publication of the updated policy.
13. Your Rights Concerning Your Personal Information
You have the right to request that we verify the accuracy of the personal data we collect about you, correct any errors, and delete any data we no longer need. You may also restrict how your personal information is processed.
If you are an EEA resident, please refer to this page:
You are entitled to these rights concerning the personal data you provide. To exercise any of them, simply send an email with your request to the address below.
Access rights
The Company can verify the accuracy of the personal data it processes about you. If so, you are able to access your personal data.
The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request.
The right to access personal data must not infringe upon the rights and freedoms of others. If a request adversely affects another individual’s rights or freedoms, the company may refuse to comply or limit its ability to do so.
Right to rectification
The Company has the right to correct any inaccurate personal data. You have the right to request that any incomplete personal data concerning you be corrected, taking into account the purpose of processing.
Right to Erasure
The following reasons apply: (a) Personal data are no longer required for the purpose for which they were collected or processed; (b) you withdraw consent and there is no legal basis for processing; (c) you object at any time, for reasons specific to your situation, to the processing of personal data about you based on legitimate interests pursued by us or by a third party; (e) personal data are processed unlawfully; or (f) personal data must be erased to comply with the company's legal obligations.
This right does not apply when processing is necessary (a) to fulfill a legal obligation under European Union or member state law; or (b) to create, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your personal data, you can ask the company to limit its processing.
If you request restriction of your personal data, we will only retain it with your consent, to establish, exercise, or defend legal claims, to protect another individual’s rights, or when necessary for reasons of substantial public interest within the European Union or a Member State.
Your Right to Data Portability
When the processing is automated and based on your consent or on a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.
You may request that your personal data be transferred directly from the company to another controller, if technically feasible. Exercising your right to data portability does not affect your rights under erasure. The right to data transfer does not infringe on the rights or freedoms of others.
Right to challenge
You have the right to object at any time to our or a third party’s processing of your personal data based on legitimate interests. This right also covers profiling carried out solely on those interests. However, if we can demonstrate compelling legitimate grounds for processing, we will only continue if you can show that your rights, freedoms, or interests—or the exercise, establishment, or defense of your legal rights—override those grounds.
Regarding direct marketing, you have the right at any time to object to the processing of your personal data.
Right to Withhold Consent
You may revoke your consent for us to process personal data about you at any time. This will not affect the legality or lawfulness of any processing carried out based on your consent before its withdrawal.
You have the right to file a complaint with your supervising authority.
You may submit an appeal to a supervisory authority established by a member state of the European Union to safeguard individuals' fundamental rights in the processing of personal data.
The laws of the European Union and its Member States may restrict your rights related to your personal data, as detailed in Section 13.
We will provide the information you have requested, as per your rights under Section 13 of this agreement, within one month of receiving your request. Depending on the complexity or volume of requests, we may extend this period by up to two additional months. If an extension is required, we will notify you and explain the reasons within the initial one-month timeframe.
Unless prohibited by section 13 of the law, we will provide the information you request under your rights in that section at no charge. However, if a request is unjustified or excessive—particularly when repeated—we may impose a reasonable fee to cover administrative costs for delivering the information or executing the requested action. We may also decline to proceed.
If we are uncertain about the identity of the individual making a request, the company may request additional information.